About
Water is the one thing nobody should have to plan around
MiMaji delivers drinking water across Nairobi. We did not set out to build another delivery app — we set out to remove the guesswork from something people buy every week and rarely get to inspect.
The problem is not supply. It is certainty.
Nairobi does not lack water vendors. What it lacks is a way to know what you are buying. A jug arrives at the gate; the seal looks right; the price is whatever was quoted that morning. Where the water was drawn, when the bottle was last cleaned, whether anyone tested it — none of that travels with the jug.
Most households resolve this by sticking with a vendor they trust and hoping nothing changes. That works until the vendor is unavailable, raises the price, or hands the round to someone else.
We think the reasonable expectation is this: the same price today as last week, and an answer when you ask where the water came from.
What we actually do
We are the layer between you and a vetted network of local vendors. You order, we route it to a vendor who serves your area and has the size you want in stock, and they deliver. You pay on delivery by M-Pesa.
The vendors are independent businesses. That is deliberate — they already know the estates, the gate procedures and the walk-ups. What we add is a standard they agree to hold, a fixed price list, and a record of every order.
- Fixed pricing
- Published per size, the same across the network. A 20L hard jug refill is KES 290 whoever brings it. Delivery is KES 100. Three or more jugs earn up to 20% off.
- Refill or new
- Swap an empty bottle for a filled one, or buy a sealed new one. Refilling costs roughly half and keeps a bottle in circulation instead of in a landfill.
- Coverage
- 48 Nairobi areas, from the CBD and Westlands to Karen, Kasarani and South B.
- Verification
- Every MiMaji bottle carries a QR code. Scanning it shows where that water was drawn and its most recent lab results.
The part we will not compromise on
Verification is the reason this company exists. A delivery business can be rebuilt; a reputation for selling water nobody checked cannot. If we cannot say where a batch came from, it does not go out.
That is also why the QR code is on the bottle rather than in a brochure. It is checkable at the moment it matters — at your door, before you pay.
What the business is for
For every 100 litres ordered, 10 litres go to rural communities in Kenya through the MiMaji Foundation. It is a fixed share of what we sell rather than a donation made when there is money spare, which means it scales with the business instead of with our good intentions.
- 48
- Nairobi areas served
- 10%
- Of every order to rural supply
- KES 100
- Flat delivery, any size
- 20%
- Off at three jugs or more
More on how that works, and where the water goes, on the Impact page.
Start an order
Pick a size, choose your area, pay on delivery. Order water, see the full price list, or read about office and corporate accounts.
